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User Agreement

1. GENERAL PROVISIONS

1.1. The User Agreement (hereinafter referred to as the Agreement) is an agreement between the User and the Administrator in respect of the use of the Service TaxiF and supersedes all previous agreements between the User and the Administrator.

1.2. When using the Service TaxiF, the User, regardless of his legal status and civil capacity, is subject to the rules and restrictions set out in this Agreement.

1.3. The Agreement with any changes and additions shall be placed on the Web-site and Mobile Application for general information.

1.4. The User confirms that he is fully and completely familiar and agrees with the terms of the Agreement. In case if the User disagrees with any of the provisions of this Agreement, the User is not allowed to use the Service TaxiF.

1.5. The User agrees to keep the terms of this Agreement during User’s registration on the Website or the Mobile Application or placing an Order on the Website without registering as the User.

1.6. The Administrator may amend or otherwise modify this Agreement without prior notice to the User. The User hereby agrees to amend the Agreement without receiving any specific confirmation from the User.

1.7. For the purposes of this Agreement, the following terms shall apply:

• Administrator – means a legal entity established in accordance with the legislation of United Kingdom – LLC “TaxiF”;

• User – means any capable individual who is 18 (eighteen) years old at the moment of registration of the User or the placing of the Order without registration, or a legal entity accepted the terms of this Agreement and uses the Service TaxiF;

• Service TaxiF – means the ability to use the Technology platform for free by the User through the Website, Mobile Application for the purpose of placing information about the Order, to familiarize with the offers of Partners for the possible fulfilment of the Orders and to find such offers according to the criteria specified by the User, as well as for organizing communication between the Administrator, User, Partner TaxiF.

• Partner TaxiF – means a third party providing and/or offering to the User the provision of passenger transportation services, the services of managing the User’s vehicle (“driver” service), delivery services, having contractual relations with the Administrator on the basis of the information services agreement, which is public and concluded through the accept by the Partner of the Public Offer on the provision of information services, posted by the Administrator on the electronic resource: www.TaxiF.com.

• Order – means an order of the User to provide the passenger transportation services, the services of managing the User’s vehicle (“driver” service), delivery services, structured according to the requisite details: address of the points of departure and destination of the passenger transportation, the time of car arrival, type of car, cost of transportation as well as additional requirements.

• Services – means the passenger transportation services, the services of managing the User’s vehicle (“driver” service), delivery services provided by the Partners TaxiF to the Users.

• Website – means a web-page on the Internet at the address: www.TaxiF.com.

• Mobile Application means a copy of a Software in the form of a mobile application for mobile devices iOS, Android, called “TaxiF”, which is provided by the Administrator to the User for the temporary use (during the validity of this Agreement) for functional use by the end user as a tool for providing the Service TaxiF.

• Technology platform means an interconnected set of computer programs and electronic data in the form of numbers, letters, symbols, images and combinations thereof (including graphic information, video information, etc.) intended to collect, process, distribute, store, present information about Orders received by Administrator from Users and giving the Partners TaxiF an access to this information.

2. USER REGISTRATION

2.1. To use the Service TaxiF the User shall perform registration via Website or Mobile Application, resulting in creation of a unique account for the User to get access to the Service TaxiF.

2.2. The User shall provide accurate information about oneself while filling in an application form during registration.

2.3. If the User provides false information during registration or later, within the use of Service TaxiF, the Administrator has a right to suspend or terminate the account (registration) of the User without notice or obtaining any consent.

2.4. If the User’s actions may lead to a breach of any rules and regulations of the applicable law, human rights and the possibility of claims towards the Administrator or ensuring responsibility of the Administrator for the actions of the User, the Administrator has a right to block User’s actions immediately and suspend or delete the account of the User without notification or obtaining any consent from the User.

2.5. The Administrator has a right to delete the User’s account if it is not used during 12 calendar months.

2.6. During registration via the Website and Mobile Application the User shall enter a unique password. The User is fully responsible for the reliability of the password and protection of own account.

2.7. If the third party obtains access to User’s account, the User must immediately notify the Administrator in order to ensure the appropriate measures if the User is able to confirm the possession of such specific account by the User.

2.8. The User ensures safety of information about passwords and other confidential information by himself. The Administrator is not responsible for the consequences of the disclosure of User’s confidential information about Personal Data (Username and password). This provision regulates both the voluntary transfer of User’s Personal Data to third parties and the loss of confidential information about User’s Personal Data beyond its will.

3. USE OF THE SERVICE TAXIF WITHOUT USER REGISTRATION

3.1. The User can use the Service TaxiF without User registration only when placing an Order via the Website. In this case the User must fill in the Order form his name and phone number.

3.2. Regardless of the fact of registration the User undertakes to comply the terms of this Agreement while using the Service TaxiF.

3.3. If the User’s actions may lead to a breach of any rules and regulations of the applicable law, human rights and the possibility of claims towards the Administrator or ensuring responsibility of the Administrator for the actions of the User, the Administrator has a right to block the User’s actions immediately without notification or obtaining any consent from the User.

4. PERSONAL DATA

4.1. All issues regarding collecting, using, processing and protection of Users Personal data are regulated by separate Privacy Policy placed on the Website and Mobile Application

5. SERVICE TaxiF

5.1. The Service TaxiF is provided to the User solely for personal non-commercial use, enabling Users to arrange and schedule transportation.

5.2. The Administrator, on a contractual basis, gives Partners TaxiF an access to the User’s Order information. Partners TaxiF provide Services to the Users upon acceptance of the Order. The Administrator shall not be liable or incur any liability to Users for the Services provided by the Partners TaxiF and does not provide any guarantees to the Users for the quality of such Services.

5.3. Services are provided by Partners TaxiF on the basis of separate agreements between particular Users and Partners TaxiF, the party of which is not the Administrator, even if the User obtains information about such Services through the use of the Service TaxiF or if the Administrator otherwise facilitates the conclusion of such agreements.

5.4. The Administrator is not responsible for the terms, content, timeliness and quality of the information provided by the Partners TaxiF about the Services, the availability of these Services at this moment, and the Administrator is not responsible before the User for possible negative consequences, losses (damage) caused to the User due to failure or improper providing Services by the Partners TaxiF.

5.5. When ordering the automobile class “Delivery”, the User undertakes not to order the delivery of items, the transportation of which is prohibited by the current legislation of United Kingdom. The User agrees that in the event of violation of this article, he is responsible for all possible risks and / or consequences that may arise in connection with the transportation of such items. In this case, Partners TaxiF have the right to refuse the User to provide delivery services in case of detection of items, transportation of which is prohibited by the current legislation of United Kingdom.

5.6. The Website, Mobile Application, Service TaxiF are not intended to post sensitive information, restricted information, third party information that has not been properly licensed and authorized by the Administrator.

5.7. The Administrator reserves the right to suspend access to the Service TaxiF or part thereof at any time for any reason or in the absence thereof without prior notice to the User.

5.8. The Administrator has the right to insure the life and health of the Users during the transportations by the Partners TaxiF. Insurance is provided by the Administrator at his own expense and the User is not obliged to pay any insurance payments. The choice of the insurance company and the terms of the insurance are determined at the discretion of the Administrator, whereon the User gives its consent. The User has the right to withdraw his / her insurance consent at any time by sending a respective e-mail to the following email of the Administrator: [email protected]

6. LIMITS FOR THE SERVICE TAXIF USE

6.1. While using the Service TaxiF the User may post information and intellectual property items including but not limited to: ratings, reviews, comments about the Service TaxiF and / or Partners TaxiF (hereinafter referred to as the Content). In addition, at posting the Content, the User guarantees that he rightfully owns such content or proprietary rights for it and/or has received all necessary permits from third parties for posting such Content. If there are claims towards the Administrator, the User shall settle such claims by itself and at own expense or reimburse losses incurred by the latter due to improper placement of the Content on the Website and Mobile Aplication by the User.

6.2. The Administrator reserves the right to refuse the posting and at any time to remove / block the Content at its discretion for any reason without notice to the User and his consent.

6.3. The Administrator takes no action and is not responsible for the reliability of information, accuracy and legitimacy of posting Content on the Website and Mobile Application. The Administrator does not verify the Content posted by the Users and bears no responsibility for its accuracy and legitimacy.

6.4. The Administrator shall inform the User about claims of third parties concerning the Content posted by the User. The User agrees to provide the Administrator with the data about the rights for the Content or to delete the Content.

6.5. The User agrees not to use the Service TaxiF for transmission, posting or spreading of information by any means, the content of which is unlawful, threatening, defamatory, offensive, infringing intellectual property rights, spreading hatred and/or discrimination against people by any grounds, contains offences and claims towards other Users, the Administrator or any third parties whose rights are specified by the Law of United Kingdom “On the protection of public morality”, the Constitution of United Kingdom and other relevant regulations. Distribution of any erotic, sexual or pornographic information on the Website and Mobile Application is also prohibited. In case the Administrator incur any losses related with posting of illegal information, the User shall reimburse such losses of the Administrator in full amount.

6.6. The Content shall not include:

– restriction of rights of minorities;

– false representation as another person or representative of a company and/or community without sufficient rights, concerning also the staff and owners of the Administrator, as well as misrepresentation on properties and characteristics of any entities or objects;

– materials which the User has not right to disclose according to the law or in accordance with any contractual relations;

– materials violating rights concerning any patent, trademark, trade secret, copyright or other proprietary rights and/or copyright and adjacent rights of third party;

– adware, “spam” correspondence, “chain letters”, invitation to financial Services or imposing of services otherwise;

– materials containing computer codes designed to breach, destroy or limit the functionality of any computer or telecommunications equipment or programs to perform illegal access as well as serial numbers to commercial software products, logins, passwords and other means to obtain unauthorized access to paid resources of the Internet.

6.7. While using the Service TaxiF the Users have not right to store, post, transmit or otherwise distribute any information and/or intellectual property items that may lead to the violation of third parties’ rights, including the right for Personal Data protection.

6.8. In the event that the Users find information and / or objects of intellectual property, whose use is restricted or the rights belonging to third parties, the User is obliged to contact the Administrator and report the violation with the indication of the Internet address of the information and / or objects of rights intellectual property which, in the User’s opinion, violates the rights of third parties and to report the nature of such offense.

6.9. While using of the Service TaxiF the Users can not carry out any actions that violate or can be the result of a violation of the applicable legislation of United Kingdom or legislation of other state where the User is located, as well as relevant international legislation.

6.10. Any materials received by User through the Service TaxiF are applied by the User at own risk. The User is solely responsible for any damage of the computer and/or data after downloading and using of these materials.

6.11. The Administrator has the right at the request of the relevant authority (law enforcement), but according to the current legislation, to provide such authority with the available information about the User, without excluding personal data.

7. PAYMENT FOR SERVICIES, PROMO CODES.

7.1. Payment for the Services shall be made by the User in accordance with the tariffs set out in the Mobile Application and the Website. During periods of high demand for the Services (on holidays, road congestion, depending on weather conditions, and in other cases) tariffs may be increased. In this case, when the Order is placed by the User, the label “Increased demand” appears. The User has the right to adjust the amount of the proposed tariff using the functionality of the Mobile application and the Website. In case of the route’s change or long waiting of the passenger, the cost of the Services is recalculated according to the tariffs. The User agrees that in case of payment by a bank card, the respective difference of the cost will be deducted from his/her bank card.

7.2. The User pays for the Services directly to the Partner TaxiF. Payment by cash is made by the User by transferring cash to the Partner TaxiF who provided the Services.

7.3. The User may pay to the Partner TaxiF for the provided Services by a bank card through the Mobile Application or the Website. The User automatically goes to the site of the respective payment system and enters his personal data and bank card information directly on the website of this payment system. The Administrator does not store or transmit User’s bank card information.

7.4. The Administrator provides information assistance to ensure the acceptance of payments by bank cards from Users, and is responsible only for the correct determination of the cost of the Services to be paid to the Partner and the communication of such information to the Users. Acceptance and transfer of payments using bank cards are made by appropriate payment systems, authorized to provide the respective services.

7.5. Payment for the Services to the Partners TaxiF can also be made by the User through the Mobile Application using Google Pay, Apple Pay, provided that the respective mobile applications are downloaded to his mobile device.

7.6. The Administrator may provide promo codes to Users during advertisement activities and events aimed to increase the Users’ interest in the Services and to attract new Users; in order to use the promo code, the User shall fill it into the field “add a promo code” in the Mobile Application or Website.

     7.7. User agrees that promo codes can not be copied, sold, transmitted or made public; promo codes may be invalidated or cancelled by the Administrator at any time and for any reasons; promo codes may only be used subject to the certain conditions that apply to such promo codes; promo codes are not exchangeable or refundable; in case of loss the promo codes are not renewed; replacement of the promo codes with money or any other benefit is not allowed; you can only use one promo code per transportation.

8. EXCLUSIVE RIGHTS AND GUARANTEES OF ADMINISTRATOR

8.1. The Administrator warrants that the intellectual property rights as for Service TaxiF, including but not limited to: Technology platform, Website, Mobile Application, any component thereof, including software, design elements, text, graphic images, illustrations, videos and other intellectual property rights belong to the Administrator.

8.2. The conclusion of this Agreement does not infringe the intellectual property rights of any third party. In case if any complaints or claims of third parties regarding the use of the Service TaxiF by the User, the Administrator is obliged to settle such complaints or claims solely and at his own expense.

8.3. This Agreement does not provide for any rights or permissions to the User to use the Service TaxiF, the Website and the Mobile application in any way other than their use for a functional purpose by the end consumer.

9. LIABILITY LIMITATION OF ADMINISTRATOR

9.1. The Administrator is not liable for any damage to life and health, any direct and/or indirect losses, material and/or non-material damage, liabilities or losses incurred as a result of the using or non-using of information posted on the Website and Mobile Application as well as using of the Service TaxiF; lack of opportunities to access Service TaxiF or use them; failure to provide or improper provision of Services to Users by Partners TaxiF; any actions or omissions of Partners TaxiF; availability or lack of Partners TaxiF’ authorities, permits, licenses, approvals, the presence or absence Partners TaxiF’ special legal status etc.; unauthorized distribution, modification or destruction of Users information as a result of any use of the Service TaxiF.

9.2. Website, Mobile Application, Service TaxiF are provided for use by Users according to the “as is” principle. The Administrator shall not be liable before the User that the Service TaxiF, the Website, the Mobile Application meet the expectations of the User and / or the Service TaxiF will be provided uninterruptedly, reliably, without errors. The Administrator is not responsible for making changes, temporary or complete termination of the Service TaxiF or any part thereof.

9.3. The Administrator does not guarantee permanent or unconditional access to the Service. TaxiF. The operation of the Service TaxiF may be impaired by acts of force majeure and other factors that are prevented or overcome beyond the scope of the Administrator.

9.4. The Administrator is not responsible for the performance and security of the information transmitted when making payments by means of the User’s bank cards, including the actions of the bank and international payment systems, or other participants in the technical process of settlement. All relationships in respect of making payments using bank cards shall be governed by the terms and conditions of the International Payment Systems and User’s agreements with the bank that issued the User’s bank card.

9.5. The Administrator is always ready to take into account the wishes and suggestions of any User regarding work of the Service TaxiF.

10. FINAL PROVISIONS

10.1. The present Agreement shall be governed by and construed in accordance with the legislation of United Kingdom. Issues other than regulated by this Agreement shall be settled in accordance with the applicable legislation of United Kingdom.

10.2. All possible disputes arising from relations governed by this Agreement shall be settled in the manner prescribed by the applicable legislation of United Kingdom at the place of location of the Administrator. Throughout the text of this Agreement, unless expressly stated otherwise, the term “legislation” refers to the legislation of United Kingdom.

10.3. Considering free use of the Service TaxiF, the rules on consumer protection, stipulated by the legislation of United Kingdom, cannot be applied to relations between the User and Administrator.

10.4. Nothing in this Agreement shall be understood as the establishment between the User and Administrator of agency relationships, assignments, company relations, and relations as for joint activity, employment or any other relationship, not expressly provided in the Agreement.

10.5. In case one or more provisions of this Agreement shall be deemed invalid or such as have no legal effect because of any reasons, it does not affect the validity or applicability of the other provisions of the Agreement.

10.6. Inaction of the Administrator as for violation of the Agreement by the User or other Users does not preclude Administrator’s rights to take appropriate actions to protect its rights later and does not specify the Administrator’s waiver in case of further such or similar violations.

Last modified on:
Jun 10, 2020